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How a T1 line works

Most of us are familiar with a normal business or residential phone line from the local phone company. A normal phone line is delivered on a pair of copper wires that transmit your voice as an analog. When you use a normal modem on a phone line, it can transmit data at perhaps 30 kilobits per second (30,000 bits per second).

The local phone company moves nearly all voice traffic as digital rather than analog signals. Your analog line gets converted to a digital signal by sampling it 8,000 times per second at 8-bit resolution (64,000 bits per second). Nearly all digital data now flows over fiber optic lines, and the phone company uses different designations to talk about the capacity of a fiber optic line.

If your office has a T1 connection, it means that the phone company has brought a fiber optic line into your office (a T1 line might also come in on copper). A T1 line can carry 24 digitized voice channels, or it can carry data at a rate of 1.544 megabits per second. If the T1 circuit (T1 voice) is being used for telephone conversations, it plugs into the office's phone system. If it is carrying data it plugs into the network's router.

A T1 line can carry about 192,000 bytes per second -- roughly 60 times more data than a normal residential modem. It is also extremely reliable -- much more reliable than an analog modem. Depending on what they are doing, a T1 line can generally handle quite a few people. For general browsing, hundreds of users are easily able to share a T1 line comfortably. If they are all downloading MP3 files or video files simultaneously it would be a problem, but that still isn't extremely common.

A T1 line might cost between $400 and $1,500 per month depending on who provides it (a Tier 1 provider usually costs more than a Tier 2 provider) and what the location is. The cost is determined from a combination of the fee the phone company charges and the fee the ISP (internet service provider) charges.

A large company usually needs something more than a T1 line, usually a T3 connection or above. The following table shows some of the common line designations:

DS0 - 64 kilobits per second
T1 - 1.544 megabits per second (24 DS0 lines)
T3 - 43.232 megabits per second (28 T1s)
OC3 - 155 megabits per second (84 T1s)
OC12 - 622 megabits per second (4 OC3s) —usually for a large company or a company needing a lot of bandwidth
OC48 - 2.5 gigabits per seconds (4 OC12s) —for a telecom provider or a very large company or a company needing a lot of bandwidth
OC192 - 9.6 gigabits per second (4 OC48s)—for a telecom provider or a very large company

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COMMENTS FROM OUR CLIENTS
Herb Smith, S.I.S., Sedona, AZ
"We've worked with many providers the last several years as an ISP. You've been a breath of fresh air in the way you conduct your business. You're one of the best, if not the best company we've worked with throughout the years. We're glad to have you working on our behalf."
Pat Ott, G.G., Boyertown, PA
"Thanks for all your help. You guys have been nothing short of spectacular in the years we've been dealing with you for our T1 line and I appreciate the time you take to help us on the various issues."
Nathan Smith, C.C., Sharon Center, OH
"Thanks for all your patience and perseverence over the last few months, I know it was trying at times (since it took 3 months due to Verizon refusing to install the local loop), but you were all very professional and helpful, and I just wanted to thank you again. We really couldn't be happier with ACC business/AT&T and your great service. The T1's with ACC/AT&T have been wonderful."
Todd Snyder, I.T.W, Harrisburg, PA
"You have been great to work with! We have quite a promising future working together. Many thanks for all the work you've done. You have saved me so much time and effort. I greatly appreciate the exceptional service you've given to our company."
Jim Caton, BCGT, Earlysville, VA
"The ACC/AT&T circuit has been extremely stable. It is the most stable component of our entire network system. Your service has been excellent. I receive a forewarning if there is a potential disruption with the circuit due to maintenance (though we have not experienced a disruption for over a year now). Further, I am extremely pleased with the periodic notes to check on our assessment of your service and the circuit's performance."
Glenn Knox, A.P.R, Harvey, AR
"We've had the T1 line you helped us get for a couple of years now and have been very happy. Your service has been excellent as you've been VERY responsive. Thank you."
Jim Mueller, C.M., Maitland, FL
"The last few circuits have had issues due to SBC. Thank you very much for your assistance with SBCAmeritech! I also greatly appreciate your help on the billing errors."
Chris Beverly, S.T., Phoenix, AZ
"Thanks again for following up on everything, you've been a great support in making sure that we have everything that we need, and I am very happy with our choice in your company."
Taylor Marvin, G.I., College Station, TX
"If more companies would behave like yours, the world would be a much better place because of it! You have been very helpful and thorough! I think I've told you this before... but i'd like to reiterate it!
Thanks... you make my job much easier not having to deal with the stress of dealing with the providers!"